Every piece of information you share with Jilovo matters to us. Here you'll find a clear explanation of how we collect, store, and protect your personal data.
Jilovo is a trusted online gaming platform for players in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") explains what information we collect when you visit jilovo.net or use our services, why we collect it, how we use it, and what rights you have over your data.
Jilovo's privacy policy is built in accordance with international data protection standards. We never sell your data or share it with third parties without authorization.
This policy applies to our Terms and Conditions and Responsible Gaming Policy- also applies.
Jilovo collects various types of information to provide you with the best service and keep your account secure. Below is a detailed breakdown of what we collect:
| Data Type | Example | Why It's Needed |
|---|---|---|
| Identity Information | Full name, date of birth, national ID | Age & Identity Verification |
| Contact Information | Email address, phone number, and postal address | Account Registration & Support |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Technical Information | IP address, browser, and device information | Security & Fraud Prevention |
| Usage Data | Game history, session duration, betting data | Service Improvement & Responsible Gaming |
Jilovo collects your information through the following methods:
Jilovo uses your data only for specific, legitimate purposes. In accordance with our privacy policy, we use your information for the following:
Jilovo uses industry-leading technology to protect your data. Our security infrastructure operates across the following layers:
Jilovo does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:
Following an account closure request, Jilovo securely deletes or anonymizes your data once the minimum legal retention period has been met.
Jilovo believes you should have full control over your own data. You have the following rights:
Jilovo's services are strictly for users aged 18 and above. We do not knowingly collect data from minors. If we become aware that a minor has created an account, it will be closed immediately and all associated data will be deleted.
Jilovo may update this privacy policy from time to time. For significant changes, we will post a notice on the site and notify you at your registered email address. Continued use of our services after any changes constitutes your acceptance of the updated policy. Always check the "Last Updated" date at the top of the page.
If you have any questions, concerns, or requests to exercise your rights under this privacy policy, please get in touch:
All your data on Jilovo is protected with SSL/TLS technology. Sensitive data is stored on our servers in encrypted form to prevent any unauthorized access.
Through KYC verification, Jilovo ensures that only genuine, age-eligible individuals use our services. This also protects your account from unauthorized access.
We only collect information that is genuinely necessary to provide our services. Collecting only what is needed is a core principle of Jilovo's privacy policy.
Jilovo never sells your personal data to third parties. Your information is used solely to improve our services and meet legal obligations.
You can request account closure and data deletion at any time. Once the minimum legal retention period has been met, Jilovo will securely delete your data.
Jilovo's systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are resolved promptly.