Jilovo believes gaming should be entertaining, not stressful. Through our responsible gambling policy, we help you stay in control and avoid problem gambling.
At Jilovo, we believe gaming is a fun form of entertainment. But without responsible gambling habits, that entertainment can quickly become a risk. Responsible gambling means knowing your limits, staying in control, and keeping gaming as a small part of your life. Jilovo takes every player's wellbeing seriously and provides a range of tools and policies to help you build healthy gaming habits.
This policy applies alongside our Terms and Conditions and Privacy Policyalso applies. Staying informed about responsible gambling is every player's responsibility, and Jilovo is always here to help build that awareness.
Responsible gambling means maintaining complete control over your time, money, and mental state while playing. At Jilovo, responsible gambling means:
| Responsible Gaming | Problem gaming |
|---|---|
| Playing within a set budget | Spending beyond your budget |
| Sticking to a set schedule | Playing for hours on end |
| Accepting losses | Chasing losses with repeated bets |
| Making time for family | Withdrawing from family |
| Playing with a clear and calm mind | Gambling while emotional or under stress |
Jilovo's commitment to responsible gambling goes beyond words — it is embedded at every level of how our platform operates. Jilovo's core principles are:
Jilovo gives you the ability to set various limits to manage your gaming activity. You can adjust these limits at any time from your account settings:
Recognizing the signs of problem gambling is key to staying in control. If you notice any of the following in yourself, do not wait to seek help:
Jilovo offers a self-exclusion feature that lets you temporarily or permanently block access to your account. It is an important responsible gambling tool:
To activate self-exclusion [email protected]or email us directly, or apply through your account settings. During the exclusion period, Jilovo will not send you any promotional messages.
To help you build responsible gambling habits, Jilovo recommends following these practical tips:
Jilovo's services are strictly for users aged 18 and above. As part of our responsible gambling policy, we take every precaution to protect minors:
If you have any questions about responsible gambling or feel you need support, Jilovo's team is always ready to help. Contact us:
Set your own daily, weekly, and monthly deposit and betting limits on Jilovo. Responsible gambling starts with the controls being in your hands.
Take a short or extended break whenever you need one. As part of responsible gaming, jilovo activates self-exclusion immediately upon request.
Strict age verification is enforced throughout the KYC process. Protecting minors is a core part of Jilovo's responsible gambling policy.
View your full gaming activity and spending history. Analyze your own habits to stay on the path of responsible gambling.
When you approach your set limit, jilovo sends you an automatic alert. Stay informed on your path to responsible gaming.
Jilovo's support team is always here for you, whether you have questions about responsible gambling or are going through a difficult time. Reaching out takes courage.